Robocall is an AI-based automated voice call system used to provide customer service without the need for human agent intervention.
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Robocall AI serves as a voice-based customer service solution that can operate automatically without human intervention. This technology enables businesses to answer general questions, provide ticket status information, and follow up on services quickly and consistently. With its ability to handle high volumes of communication, Robocall AI helps improve operational efficiency, speed up customer response times, and ensure accurate delivery of information in informative or repetitive cases.
Robocall AI Jatis serves as an automated voice service solution that is easy to set up and operate through a user-friendly dashboard. This feature allows users to create and manage conversation flows (prompting) flexibly without requiring technical skills or coding. In addition, users can upload various knowledge documents, such as FAQs, product information, or service scripts, which will be used as references by AI in providing accurate and relevant responses. With this convenience, businesses can optimize customer service efficiently and independently. Therefore, the entire process (from drafting conversation scenarios to responses) can be carried out independently by the business team, thereby accelerating implementation, reducing technical dependence, and increasing customer service productivity.
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