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Corporate Clients
BSP WhatsApp
Serving Industries
ISO 9001 & 27001
Kepala Tim Layanan Informasi Publik Bank Indonesia
Respond time chatbot 1,3x faster than inbound call, 24% decrease in ticket resolution time since Chatbot implementation, 10,7% issue-tickets are solved via Chatbot, Customer satisfaction reaches 67,24% since Chatbot implementation
Solution Architect Manager PT Privy Identitas Digital
WhatsApp OTP simplifies the user register acceleration process and a high level of security for digital signatures. Over 75,000 OTP messages have been successfully sent, achieving an impressive delivery and read rate of 98.55%. WhatsApp OTP delivery outpaces SMS, ensuring rapid message delivery to customers, even in remote areas with unstable network connections.
Assistant Manager of Digital Product PT Kimia Farma Apotek
Jatis Mobile’s WhatsApp Business solution ensures a swifter and more secure delivery of OTP (One-Time Password) messages, providing added convenience to Kimia Farma Apotek’s customers. To enhance customer service efficiency, Kimia Farma Apotek leverages WhatsApp for E-Receipt distribution. Thanks to WhatsApp Business solution, Kimia Farma Apotek has achieved an impressive success rate of over 90% for both OTP and E-Receipt deliveries, with message delivery rates exceeding 40% and message read rates surpassing 50%
Chief Information Officer Home Credit Indonesia
We are very excited about this partnership. The integration of the WhatsApp Business Platform will enable us to provide more personalized and efficient services to Home Credit customers. With this platform, we can enhance customer interactions, offer faster responses to their needs, and overall improve customer satisfaction. This is also part of Home Credit’s commitment to delivering an efficient, transparent, and secure customer experience.
Head of Marketing Division Planet Ban
Since implementing WhatsApp Business, we’ve witnessed a significant increase in customer engagement. The platform’s ability to provide real-time support, targeted promotions, and a seamless customer onboarding experience has been instrumental in driving sales and strengthening customer loyalty. WhatsApp Business has become an essential tool for Planet Ban, and we’re confident it will continue to play a key role in our future success.
Graha Orange
Jl. Mampang Prapatan Raya No. 3, Jakarta Selatan 12790
