security alert is a notification sent to users to inform them of suspicious activity, unauthorized access attempts, or significant changes to their accounts, with the aim of protecting data security and preventing potential misuse.
The WABA and SMS Notification functions in protecting customer data
WABA and SMS Notification play an important role in supporting the fast and reliable delivery of security alerts to protect customers from suspicious activity or important changes to their accounts. Through WABA, businesses can provide real-time interactive notifications when there are unknown logins, password changes, or unusual transactions. Meanwhile, SMS Notification serves as a backup line to ensure messages are still delivered even if customers are not active on WhatsApp. The combination of these two channels strengthens the security system, maintains customer trust, and enhances a sense of security in every digital activity.
Products used : WABA Coster, SMS Notification, dan AI Robocall
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