Billing and payment reminders are systems or mechanisms used to remind customers about bills and payment deadlines, with the aim of ensuring payments are made on time and maintaining smooth business cash flow.
WABA, SMS notifications, and Outbound Robocalls to remind customers of their bills
WABA, SMS Notification, and Robocall outbound play an important role in improving the effectiveness of billing and payment reminder processes. Through WABA, businesses can send personalized and interactive billing reminders to customers, making communication more responsive and relevant. SMS Notification serves as a backup channel that ensures messages are delivered even if customers are not active on WhatsApp. Meanwhile, Outbound Robocalls enable the automatic sending of notifications regarding upcoming bill due dates, helping customers pay on time while improving the efficiency of the Admin Collection team. The combination of these three channels strengthens customer compliance and keeps the payment flow smooth.
products used : WABA Coster, SMS Notification, dan AI Robocall
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