Transaction status updates are the process of providing customers with the latest information regarding the progress or results of a transaction, such as payment confirmation, delivery, or orders, so that customers know the status of their transactions clearly and in a timely manner.
Get fast, clear, and efficient transaction status updates using WABA, SMS Notifications.
WABA, SMS Notification, and AI Chatbot play an important role in providing fast, clear, and efficient transaction status updates. Through WABA, customers can receive automatic notifications related to their transactions, such as payment confirmations, deliveries, or orders. SMS Notification serves as a backup channel to ensure that information is still delivered even if customers are not active on WhatsApp. Meanwhile, the AI Chatbot in WABA allows customers to inquire about transaction status and receive instant real-time responses. The combination of these three tools helps enhance transparency, accelerate communication, and strengthen customer satisfaction with business services.
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